Project Description
Please call Centre 33 on 0333 4141809 and speak with us during our opening hours. We are always happy to help.
If you need immediate support with your mental health or are worried you might hurt yourself please get help now. You can contact these organisations:
First Response Service
Ring NHS 111 – and select the mental health option (24/7, 365)
Samaritans
call 116 123 (24/7, 365)
Papyrus Hopeline – UK call 0800 068 4141 or text 07860 039967 (Available 24/7, 365)
If it is an emergency and you (or someone else) is in danger, please call 999.
Domestic & sexual abuse services:
• Cambridge Women’s Aid (City, East, South): 01223 361214, https://cambridgewa.org.uk/ (live chat on website)
• Sexual Healthline (Over 18): 0300 123 7123
• Worth Talking About (Under 18): 0300 123 2930
• National Domestic Abuse helpline: 0808 2000247
• Men’s Advice Line: 0808 801 0327
• LGBT Helpline: 0800 999 5428
• National Rape Crisis helpline: 0808 802 9999
Emergency contacts for when we are closed:
Housing
Under 18
- Social Care on 0345 045 5203 between 8am and 6pm Monday-Friday
- If it is outside office hours, bank holidays or at the weekend, call the Emergency Duty Team on 01733 234 724.
18 and over
- Cambridge City Council – 01223 457918, out of hours – 0844 335 3944, Jimmy’s Night Shelter (24/7) 01223 576085
- Fenland District Council – 01354 654321 (all hours)
- East Cambs District Council – 01353 665555, out of hours – 07710 978900
- South Cambs District Council – 03450 450 051, out of hours – 01253 501117, homelessness emergency: 01253 501117
- Huntingdonshire District Council – 01480 388218, Out of hours – 01480 434167
- Peterborough City Council- 01733 864064, Out of hours – 01733 864157
Sexual health
- Contraception and Sexual Health Service (iCASH) Tel: 0300 300 30 30.
- The Elms, Sexual Assault Referral Centre, Tel: 0800 193 5434 (9am-5pm) Out of Hours Help Line: 0800 193 5434 www.theelmssarc.org
- Emergency Contraception (72 hrs), available from iCASH (above), any chemist (when a pharmacist is present), or your GP.
- Sexual Healthline (Over 18) Tel: 0300 123 7123
Emotional Support
- ChildLine U 19’s- 0800 11 11 (24 hr)
- Life Line – (Cambs & Peterborough) , 0808 808 2121 (11am-11pm)
- Mind Infoline – 0300 123 3393 (Mon-Fri 9am-6pm)
- support via text: Kooth – www.kooth.com (under 19s)
- support via text: Qwell – www.qwell.io (18+)
Eating disorders
First response service
If you are scared about harming yourself or feel you are at serious risk to yourself you can call 111 – and choose the mental health option. A Mental Health Professional will assess your situation and will provide you with information on what to do or where to go. You can call this number even if you have no credit on your phone. It is entirely free.
This is the first response service and is for anyone, of any age, living in Cambridgeshire and Peterborough. Specially trained mental health staff will speak to you and discuss with you your mental health care needs – instead of you having to go to accident and emergency departments of local hospitals.
Samaritans for all ages
The Samaritans offer confidential support by trained volunteers that are available all day, every day. If you need help urgently it is best to call their helpline which is free: 116 123 or the national helpline 08457 90 90 90.
24 hrs a day, 365 days a year.
116 123 (UK Freephone)
Email: jo@samaritans.org
Childline for aged up to 19
You can call Childline if you need to talk with someone, 24 hours a day.
Freephone 0800 1111 or chat via email
You can find a lot of helpful information on this website specific to the area Cambridgeshire & Peterborough: www.keep-your-head.com/cyp
Young Minds have a good website with various ideas about how you can look after yourself
Cambridge Mental Health Helpline Life Line on freephone 0808 8082121 (11am-11pm) 365 days a year
The Kite Trust provide free support for LGBT+ people under the age of 25 across Cambridgeshire
Papyrus is a help and advice line for young people at risk of suicide or someone worried about a young person at risk of suicide. Their helpline is HOPEline UK 0800 0684141 (Monday-Friday 10am-10pm, weekends 2pm-10pm)
Please see our LEARN ABOUT pages for more information on things that might be on your mind.