Project Description

Please call Centre 33 on 0333 4141809 and speak with us during our opening hours. We are always happy to help.

If you are having a mental health crisis or worried you might hurt yourself please get help now. You can contact these organisations:
In a mental health crisis you can get text support from Young Minds Crisis Messenger
Text YM to 85258. Available 24/7, 365 days a year.

Please call Centre 33 on 0333 4141809 and speak with us during our opening hours. We are always happy to help.

Emergency contacts for when we are closed:

Under 18

  • Social Care on 0345 045 5203 between 8am and 6pm Monday-Friday
  • If it is outside office hours, bank holidays or at the weekend, call the Emergency Duty Team on 01733 234 724.

18 and over

  • Cambridge City Council – 01223 457918, out of hours – 0844 335 3944
  • Fenland D Council – 01354 654321 (this number also for emergency out of hours)
  • East Cambs District Council – 01353 665555, out of hours – 07710 978900
  • South Cambs D Council – 03450 450 051, out of hours – 01253 501117
  • Huntingdonshire D Council – 01480 388218, Out of hours – 01480 434167
  • Peterborough City Council- 01733 864064, Out of hours – 01733 864157
  • Contraception and Sexual Health Service (iCASH) Tel: 0300 300 30 30.
  • The Elms, Sexual Assault Referral Centre, Tel: 0800 193 5434 (9am-5pm) Out of Hours Help Line: 0800 193 5434
  • Emergency Contraception (72 hrs), available from iCASH (above), any chemist (when a pharmacist is present), or your GP.
  • Sexual Healthline (Over 18) Tel: 0300 123 7123
First response service

If you are scared about harming yourself or feel you are at serious risk to yourself you can call 111 – and choose option 2. A Mental Health Professional will assess your situation and will provide you with information on what to do or where to go. You can call this number even if you have no credit on your phone. It is entirely free.

This is the first response service and is for anyone, of any age, living in Cambridgeshire and Peterborough. Specially trained mental health staff will speak to you and discuss with you your mental health care needs – instead of you having to go to accident and emergency departments of local hospitals.

Samaritans for all ages

The Samaritans offer confidential support by trained volunteers that are available all day, every day. If you need help urgently it is best to call their helpline which is free: 116 123 or the national helpline 08457 90 90 90.

24 hrs a day, 365 days a year.

116 123 (UK Freephone)

Childline for aged up to 19

You can call Childline if you need to talk with someone, 24 hours a day.
Freephone 0800 1111 or chat via email

You can find a lot of helpful information on this website specific to the area Cambridgeshire & Peterborough:

Young Minds have a good website with various ideas about how you can look after yourself

Cambridge Mental Health Helpline Life Line on freephone 0808 8082121 (7pm-11pm) 365 days a year

The Kite Trust provide free support for LGBT+ people under the age of 25 across Cambridgeshire

Papyrus is a help and advice line for young people at risk of suicide or someone worried about a young person at risk of suicide. Their helpline is HOPEline UK 0800 0684141 (Monday-Friday 10am-10pm, weekends 2pm-10pm)

Please see our LEARN ABOUT pages for more information on things that might be on your mind.

how we can help